นโยบายความเป็นส่วนตัว · Privacy Policy

1. Data we collect

FriPos is a restaurant POS.
We collect only what the service needs: (1) the shop's own business data — menu, items, orders, bills, sales, tables — kept while the shop uses the service;
if the shop stops being used, deleted after 60 days (shops with sales on 3 days or fewer) or after 12 months (shops with sales on 4 days or more);
(2) staff names and shop-defined PINs, for login, time-clock and payroll;
(3) time-clock photos taken at clock-in/out, kept 45 days as attendance evidence, then deleted automatically;
(4) payment-slip photos, kept 60 days, then deleted automatically;
(5) menu/food photos the shop takes, kept until the shop deletes them;
(6) device diagnostics (device model, app version, printing status) to fix printing and stability issues;
(7) the PromptPay ID the shop registers itself (a phone number or national ID number), used only to generate the shop's payment QR, kept until the shop deletes it;
(8) for customers who order by table QR: a random anonymous number in a cookie on the customer's phone (no name, phone number or address), recorded with the date and time, the shop and the bill of each QR order. It is used so the shop can see whether QR customers are new or returning, how many times they have come and how many days since their last visit; together with the shop's sales data (items ordered, amounts, party size, times, payment method) to improve the shop's menu and service; so an owner with several shops can see customers moving between their own shops; and by FriPos only as totals across all shops (no names and no order contents) to improve the service. The same number is used at every shop that uses FriPos, but what a customer ordered is visible only to the owner of the shop where they ordered; customers can turn it off at any time with "Don't use"; the cookie lasts 400 days, and the shop's record is kept like the shop's sales data.

2. What we do not do

We do not sell any data. We do not collect device location (GPS). Sales data belongs to the shop; we use it only to provide the service.

3. Transfer & storage

Data is transferred over HTTPS/TLS and stored on our servers. Shops using offline mode keep primary data on their own device, with cloud backup according to the shop's settings.
The FriPos app keeps up to 400 days of sales records on the device. Older records that have reached our servers are removed from the device automatically (they stay on our servers as described in section 1); records not yet sent are never removed from the device. Payment-slip photos are not kept on the device once they reach our servers, and the device keeps at most the latest 40 time-clock photos.
Menu photos uploaded for automatic menu reading are processed by an AI provider (Anthropic) solely to convert the photo into menu items; they are not used for any other purpose. If a menu photo cannot be read, we keep the photo that was sent to the AI for 48 hours to find out why, then delete it automatically (photos that were read are not kept).
For shops on the ฿599 plan and above, the shop's summary figures (sales, number of customers, clock-in and clock-out times) are processed by the same AI provider only to write the summary in the daily LINE report; staff names are never sent, and the figures are not used for any other purpose.

5. Contact

Soi Hub Co., Ltd. (Thailand, reg. no. 0505569016495) · LINE Official Account: @083jtrjj